Frequently Asked Questions

I really like your 'A' board signs but can you make can you make them bigger?

Generally councils in the UK will not allow 'A' boards over 1.1m high so we keep our pavement signs under the 1m height.

Can we see what the sign will look like before we pay?

Not at the moment however an artwork proof will be sent to you to approve after your purchase and we won't start producing your sign until have signed it off.

Are your lightboxes freestanding or wall mounted?

We provide little picture hooks attached on the rear so they can be wall mounted, equally they are fine to stand alone on a shelf or the floor.

What colour temperature are your LEDs?

Generally the LEDs we use are around 4-5000K, what we call a neutral white, so they are neither warm white or cool white, somewhere between the two.

How long delivery will take to deliver the sign please?

If your sign is in-stock which most signs are we will aim to send out the same day, if ordered before 12pm.

If your sign has printing or customsiation it will normally be sent out 1-3 days after you have approved the artwork proof. Please note we are closed weekends.

Please can you confirm that we are able to have a different design on each side?

Yes our system allows you to upload two different artwork files.

Are your prints weather proof?

Yes we use high quality adhesive vinyl.

If I wanted a light box on the shop sign would I need planning permission?

Do other shops on your road have similar illuminated signs? Then it should be absolutely fine, but if in doubt you should speak to your local council, sometimes they have documents on their website explaining what is allowed and what isn’t. If you are in a historic area or a conservation area it may not be allowed.

I really like your signs but can the dimensions or colour be changed?

If you would like a custom sign please email: sales@goodwinandgoodwin.com

I need some help with the design

If you would need help with the design you can purchase artworking hours here. If you are not sure how many hours to select please email: sales@goodwinandgoodwin.com and the team can advise you. Please include as much detail as possible.

Do you offer discount for trade or bulk orders?

Our best prices are always displayed on our website.

 

What is not covered by your 1 year warranty?

Here’s a few examples of what we do not cover:
Accidental damage (damage caused by a collision, dropping or similar)
Wear and tear
Damage from corrosion
Abuse